Email Etiquette: Back to Basics with Professional Emails

Learn the business basics. The etiquettes of communication increase online sales, marketing flow & customer management.
Instructed by: Zach Miller | Subject: Marketing, Email Marketing


Description

According to Business Insider, "the average U.S. employee spends about a quarter of his or her time at work combing through the hundreds of emails each employee sends and receives each day ". But despite the sheer volume of emails we send and receive, many business professionals do not use email appropriately. Inappropriate email etiquette can negatively impact on perceptions of professionalism, on efficiency and can increase a company's risk of liability. This course helps you minimise that risk by coaching you in exceptional email etiquette. Naturally, that includes a focus on professionalism in the workplace, behaviour, email structure, formatting, spelling, the importance of spelling and grammar, the all-important subject line and much more. Join me for video lectures, download handy resources, get personalised feedback via the Q&A board, share your experiences and contribute to a growing knowledge base created by professionals just like you from all over the world. Ready to put your best foot forward? Great! I'm looking forward to seeing you in the course.

Outcome

  1. You'll save time and reduce communication frustration
  2. You'll consider visual components of an email, in order to enhance comprehension
  3. You'll know how to manage situations where an email reaches the wrong people
  4. You'll know the circumstances when sending an email is necessary and/or appropriate
  5. You'll create an email subject line which accurately describes the message's content
  6. You'll be able to use appropriate tone and level of formality in emails
Take This Course

Course Info