Customer Experience Management (CX): MASTERCLASS 2019

#1 Customer Experience Management Course. Discover The Art Of A Client-Centric Culture. Top Strategies. Examples. Ideas.
Instructed by: Manos Filippou | Subject: Business, Management

Description

75 billion dollars a year up for grabs Do you know that companies lose more than 75 billion dollars every year as a result of bad customer service? Customers switch from brand to brand and the companies who manage to build a loyal clientele will have a significant advantage. The opportunity is there. Are you ready to grab it? This course is designed by a very experienced client services executive who knows firsthand how to successfully manage clients and tactfully build their journey. Based on real life experiences, this course helps you focus on where it really matters as it is not always what you may think. Enroll in this course and discover the art of a client-centric culture, find out what the top 10 customer experience (cx) strategies for 2019 are, and get inspired to build outstanding client experiences! Who this course is for: CEOs, client and sales executives, client success professionals, entrepreneurs, and anyone else who truly cares for clients and want to build outstanding client experiences.

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Course Info

• 27 Lectures
• 2.5 Hours
• Language: English
• Subject: Business, Management
• Instructed by: Manos Filippou
• Platform: Udemy