Learn How To Effectively Gather Customers Feedback With SurveyMonkey from A to Z Step by Step
Instructed by: The Elite Team | Subject: Business, Strategy
Instructed by: The Elite Team | Subject: Business, Strategy
Description
Dear Friend, How do you know what the opinions are of your current customers? You could call each one up and ask them. That would be time-consuming and a hassle. You could also email every one of them asking all kinds of questions. No one likes receiving emails like those. They make the customer feel like you're incredibly nosy. What if there was another solution that provided you the tools to quickly and easily know what your customers are thinking? There is, and it’s called SurveyMonkey. SurveyMonkey is very CHEAP and available to EVERYONE. It will revolutionize the way you get feedback from your customers. You’re Not A Mind Reader You don’t know what people are thinking. It’s a huge mistake to believe that you know what customers think of your business. How can you improve on something if you don’t know what your flaws are? Those who have a big ego won’t allow themselves to see that they do have weaknesses. They tend to be the people who close up shop and go out of business. The sad truth about business is that no one knows what the customer is thinking. You have to ask them questions and continuously check to see if they’re being satisfied. Surveys Are The Way To Go Your time is limited, and so is that of your customers. You can’t spend days upon days reading hundreds if not thousands of emails from your customers. A survey is a quick and easy way for customers to say how pleased they are. Just a few precise questions will help you gauge customer satisfaction. Information like this is vital when it comes to keeping and maintaining customer satisfaction levels. Surveymonkey Is The Best Tool To Use Surveys enable your customers to leave feedback in a way that’s extremely easy for you to digest. You can just ask them a few questions and have them respond. A survey can take less than a minute to fill out or much longer if so desired. The shorter surveys are the ones that are more likely to be completed quickly and honestly. Some see anything that takes more than a minute or two as too complicated. A short survey can provide invaluable information if the questions you ask are straightforward and to the point. how you can easily read your customers mind with surveymonkey? In this course I reveal all my best tips to you on what I do and what are the tools I use to get it done fast. There will be no guesswork. All you need is just a short hour of your time to learn everything and you’d be ready to get started with it instantly. In this course we will cover the following: 1. Overview 2. Pricing and Account Opening 3. Referral Program 4. Survey Templates 5. Creating Surveys From Scratch 6. Using the Question Bank 7. Creating an Introductory Page 8. Creating Additional Survey Pages 9. Creating Page Breaks 10. Using the Question Builder – Part 1 – Multiple Choice to Rating Scale 11. Using the Question Builder – Part 2 – Ranking to Image Choice 12. Using the Question Builder – Part 3 – Comment Box To Multiple Text-boxes 13. Using the Question Builder – Part 4 – Date/Time to Images 14. Using the Survey Designer 15. Using the Survey Options 16. Survey Formatting 17. Survey Preview 18. Response Collection 19. Results Analysis 20. Conclusion
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Course Info
- 20 Lectures
- 36 Minutes
- Language: English
- Subject: Business, Strategy
- Instructed by: The Elite Team
- Platform: Udemy
