How To Win Repeat Customers Time And Time Again [Free Coupon]

Generating recurring business and customer loyalty through magnetic customer service
Instructed by: Dolly Clarke MSc | Subject: Business, Strategy

Description

Competition in business is fierce, yet there are some that appear to be unaffected as they remain head and shoulders above the others. What do they know that others don't? They understand that retaining customers is far more cost effective than acquiring new ones Those customers are likely to make more purchases and Referrals from loyal customers can add more value to your business than paid advertising alone This course is a must for the entrepreneur and anyone positioned on the customer service front line keen to build a loyal client base.

Outcome

1. Charm customers with these 4 customer service essentials
2. Create a profile of the ideal customer
3. Determine what your customers are looking for
4. Define what makes a product or service premium
5. Set internal benchmarks
6. Learn which part of the service is priority for your customer

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Course Info

• 33 Lectures
• 1 Hour
• Language: English
• Subject: Business, Strategy
• Instructed by: Dolly Clarke MSc
• Last updated on August 2017
• Platform: Udemy